Terms & Conditions

A marketplace for barbers and clients

My Barber Expo is a marketplace that connects clients with independent barbers, barbershops, and grooming professionals. Barbers are independent professionals who run their own business — they are not our employees, and they set their own services, prices, and availability.

Prices, fees, and tips

• A platform booking fee is added to the barber’s price. The full amount is shown to you before you pay.
• Any add-on services are priced by the barber.
• Tips are optional, go 100% to the barber, and carry no platform fee.
• Payments are made in the app. For walk-ins, a barber may also take payment in the shop, at their discretion.

Refunds, cancellations, and rescheduling

Refund amounts and timing are governed by our Cancellation, Reschedule & No-Show Policy. How bookings are scheduled and confirmed is described in our Scheduling & Confirmation Policy.

Barber earnings & payouts

Barbers earn through the platform and can track their balance in their in-app wallet. Payouts are made through Stripe Connect. If a barber chooses an instant transfer, the instant-transfer fee is borne by the barber. Standard payout timing and any applicable limits are shown in the app.

Disputes & chargebacks

We investigate payment disputes and chargebacks. Claims that are found to be fraudulent or abusive may result in action on the account, up to and including suspension or termination.

Reviews & content standards

• Reviews must reflect genuine, completed bookings.
• Images and other content you upload are moderated, and must not be unlawful, harmful, or infringe others’ rights.

Acceptable use & account termination

You agree not to:

• Break any applicable laws or regulations
• Infringe intellectual property or other rights
• Upload harmful, fraudulent, or misleading content
• Attempt to gain unauthorized access to our systems
• Misrepresent who you are

We may suspend or terminate an account that violates these terms. You may stop using the service, and delete your account, at any time — see our account-deletion policy.

Disclaimers, liability & governing law

The service is provided “as is” during this early stage, without warranties of any kind to the fullest extent permitted by law. As a marketplace, we are not the provider of the barbering services themselves.

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where consumer-protection law requires otherwise. We may update these terms from time to time; continued use after an update means you accept the revised terms.